Welcome to thepulse, Gael Quality’s quarterly Q-Pulse e-mail newsletter. With thepulse, we bring you up-to-date news and features about Gael Quality products and services that may be of interest and benefit to our customers, enabling you to manage regulatory compliance and continuous improvement with Q-Pulse.

In this edition of thepulse, we bring you news of the launch of our range of licence packages, and the first in a series of excerpts from our Training Manager’s diary, as well as our attendance at conferences and exhibitions over the last three months. On our web site you can also read regular news and features about Q-Pulse and Gael Quality, search our knowledgebase and discover how organisations around the world are managing compliance and improvement with Q-Pulse.

thepulse is your newsletter and we want you to tell us what you want – as well as what you don’t want – to read in it. If you have any suggestions for future articles, let us know and we’ll consider them for inclusion in an upcoming edition. If you have any comments about this edition, e-mail us at comments@gaelquality.com.

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HRS join Gael Quality partner network

Gael Quality has signed a partnership agreement with Huckerby Royall Systems (HRS), developer and supplier of the Jobshop suite of manufacturing software, to distribute Q-Pulse to existing Jobshop users and new business opportunities. The agreement marks the first phase of a development programme that will result in closer interoperability between Jobshop and Q-Pulse.

Together with Planit International, Licom, Radan, Cabinet Vision and Cabnetware, HRS is part of the Planit Holdings group of companies, a London Stock Exchange listed business operating in global industrial and retail markets, with software products encompassing design to manufacturing applications and business management solutions.

Peter Roost, HRS Managing Director:

‘It’s vitally important for us to continually develop our software and services portfolio through future releases of Jobshop. Our strategic agreement with Gael Quality not only reflects the close fit between our two company cultures, but also provides both partners with the means to enhance the value and capabilities of its software products.’

Martin Bowman, Gael Quality Sales & Marketing Manager:

‘Q-Pulse helps organisations from airlines to health care trusts to implement a culture of improvement throughout their operations. All companies have similar requirements and the principles of Quality Management from which Q-Pulse was developed are equally applicable across all industry sectors worldwide.

‘With its enviable position in the manufacturing sector, HRS’s core competences and expertise will enable both existing and new HRS customers to fully embrace a continuous improvement culture with Q-Pulse.’

For further details on HRS and Jobshop, visit the Jobshop web site at www.planit.com/uk/jobshop. For more information on Q-Pulse and our international partner network, visit our web site at www.gaelquality.com.

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Foodtech 2005

We exhibited Q-Pulse at this year’s Foodtech from the 7th to the 8th of September as the event celebrated its 15th year. As the established market leader in the hygiene, safety and quality control sectors of the food industry, Foodtech is the UK’s foremost exhibition for food technologists, quality assurance personnel and food hygiene specialists and attracts a high number of visitors from throughout the industry.

This year’s Foodtech was held at the International Centre in Telford, alongside the Food & Meat Expo, formerly the National Food and Meat Exhibition, the food industry’s largest and longest-established event; both exhibitions benefited from the shared location, with more than 1500 visitors in attendance at Foodtech alone.

We attended the exhibition with one of our UK-based business partners, food industry specialists QMACH. Using their extensive experience of the food industry, QMACH work closely with Gael Quality to integrate Q-Pulse with Food Safety Management Systems.

Mark Fuller, QMACH Director:

‘Recent food safety risks, including Para Red and Sudan 1 have increased pressure on businesses to demonstrate compliance on demand with standards such as HACCP. As the market-leading solution to managing HACCP-based Food Safety Management Systems Q-Pulse helps to reduce regulatory exposure and to demonstrate compliance on demand.’

Our thanks to everyone who took the time to visit our stand.

For more information on the improvements Q-Pulse can bring to your Food Safety Management System, contact us at foodsafety@gaelquality.com. For further details of our attendance at exhibitions and conferences throughout the year, visit our web site at www.gaelquality.com.

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EuroGentest

We were delighted to be invited to EuroGentest’s first workshop on IT support for Quality Management, which was held in Leuven, Belgium from the 15th to the 16th of September. The EuroGentest Network of Excellence is an EU-funded project that is aimed at structuring, harmonising and improving the quality of genetic testing services throughout the European Union.

With 1500 laboratories throughout the EU equipped to perform genetic testing services and with annual growth in the requirement for testing between 100 and 300%, laboratories are under increasing pressure to offer services of the highest quality and to ensure that all Europeans can benefit from the same high standards of genetic medical care.

The EuroGentest network comprises six units, with Unit 1, Quality Management and accreditation/certification of genetic testing, as the network’s key unit. Organised by Unit 1, the initial workshop brought together more than 30 laboratory professionals from throughout the EU, to evaluate eQMS solutions through presentations, workshop and Q&A sessions.

Professor Jean-Jacques Cassiman, Project Coordinator, EuroGentest:

‘Genetic testing currently is highly fragmented and varying in quality. This leads in turn to lack of adequate counseling and thus increases anxiety amongst patients and their families. Standardisation and quality improvement is a massive task that can only practically be attempted through a collaborative effort, with the support of the EU, such as EuroGentest.’

Martin Bowman, Gael Quality Sales & Marketing Manager:

‘In participating in EuroGentest, our objective was to ensure that attendees had a clear understanding of the benefits available to them through electronic QMS such as Q-Pulse. With more than 250 laboratories in the UK and Ireland managing accreditation with Q-Pulse, another objective was to ensure that the attendees were fully aware of the competencies possessed by Gael in the laboratory accreditation environment. We are very pleased to report that both objectives were achieved.’

For more details of our attendance at exhibitions and conferences throughout the year, visit our web site at www.gaelquality.com. For more information about EuroGentest, visit the website at www.eurogentest.org.

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Dodson’s diary

As Gael Quality’s training manager, Brian Dodson has travelled all over the world to share his extensive experience of Q-Pulse and Quality Management with our customers worldwide. From this edition of thepulse, we’ll be bringing you excerpts from his travels.

‘After attending EuroGentest in Belgium last month, I travelled to the Kingdom of Bahrain to visit Dr. Mahmoud Abou-Zaid at British Bahrain Quality Management Consultants (BBQMC). As members of our international partner network, BBQMC offer Q-Pulse products and services to customers throughout the Middle East from their headquarters in Bahrain’s capital, Manama. BBQMC have become a key player in establishing a quality forum for the Middle Eastern states.

‘I worked with BBQMC in delivering Q-Pulse training to attendees from two of our customers in Bahrain, Cebarco and Coil-Tech. Both companies are involved in the construction industry in the Middle East: Cebarco as main contractors on civil engineering projects and Coil-Tech on structural work, steel preparation and coating. We carried out the training from the 21st to the 22nd of September, and on the 23rd September I worked with BBQMC to install Q-Pulse at Cebarco Bahrain.

‘While I didn’t get the chance to explore Manama, from what I saw it’s a thriving and modern city. Arabic is the official language in Bahrain, but as a former British guided state, English is widely spoken throughout, although being from Barnsley, my Yorkshire accent attracted more than a little attention. I’m grateful to Dr Abou-Zaid for his hospitality and I enjoyed working with our customers at both Cebarco and Coil-Tech, but hopefully when I next visit Bahrain, it’ll be for pleasure, not business.’

For further details of our wide range of Q-Pulse training courses, or for more information on our international partner network, visit our web site at www.gaelquality.com.

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Increase the potential of your QMS system

To encourage Q-Pulse’s closer integration with your organisation’s Quality Management System, for a limited time only, we’re offering a range of licence packages designed to increase the use of your Q-Pulse system and reduce the impact of licence limitations on your QMS.

By increasing your licences now, you’ll automatically receive complementary places on any of our training courses courtesy of Gael Quality. With training in Q-Pulse, you can increase users’ participation and involvement in your system, enabling you to enhance the efficiency and effectiveness of your QMS and your organisation.

Package A – Buy up to 3 additional licences (£1625) and receive up to 2 hours’ online training

Package B – Buy up to 5 additional licences (£2275) and receive a place on any 1-day course at one of our centres

Package C – Buy up to 10 additional licences (£3825) and receive 2 days’ training at one of our centres, i.e. 1 place on 2-day Overview, or 2 places on any 1-day course

Package D – Buy up to 15 additional licences (£5425) and receive 3 days’ training at one of our training centres, i.e. 1 place on 2-day Overview and 1 place on any 1-day course, or 3 places on any 1-day course

Package E – Buy up to 20 additional licences (£6825) and receive 4 days of training at one of our training centres or 1 day’s training onsite for up to 4 people (excl. expenses), i.e. 2 places on a 2-day Overview, or 1 place on 2-day Overview and 2 places on any 1 day course, or 4 places on any 1-day course

Course places are subject to availability and all enquiries will be treated on a first come, first served basis. Prices quoted are excluding VAT and are based on a typical 5-user Q-Pulse version 4.2 system.

This offer is valid until December 23rd 2005.

For more information and to receive a quote for your system, contact your Account Manager, Scott MacDonald on 01355 593429 or at macdonalds@gaelquality.com. For further details of our wide range of Q-Pulse training courses, visit our web site at www.gaelquality.com.

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That’s all for this edition of thepulse and we hope you’ve enjoyed reading. Email us at thepulse@gaelquality.com to tell us what you think or to receive more information on any of our featured articles. We’ll be back in December with our next edition, but for regular news and information about the products and services offered by Gael Quality, visit us at www.gaelquality.com.

Visit our online forum at www.gaelquality.com to tell us what you think of thepulse or to discuss its contents with other Gael Quality customers.

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