To help deploy Q-Pulse with the minimum of time, effort and cost, Doncasters Group Ltd have subscribed to the online training Academy from Gael Ltd. The Gael Academy offers instant access to a wide range of online courses and provides a comprehensive resource for rolling out training within an organisation.

Doncasters Group Ltd is a leading international engineering company that manufactures precision components and assemblies for the aerospace, industrial gas turbine, specialist automotive, petrochemical, construction, industrial, transportation and recreation markets.

"We’ve been running Q-Pulse for more than a year now," explains Clare McIlwaine, Quality Systems Administrator at the company’s Bramah division. "At first it was difficult to have all personnel trained and competent, and – more importantly – for this to be done at a pace that suited each individual.

"Running a standard training course for all personnel was hard, as I didn’t want to bombard people with information that they didn’t need to know. Before we subscribed to the Gael Academy, I was getting to the stage of one-to-one training which was time-consuming and presented a barrier to adopting Q-Pulse within the company."

While not replacing the need for full implementation training, the Academy is recommended for users who don’t require the in-depth knowledge given in implementation courses, as well as ‘top-up’ training for users who have already attended Q-Pulse courses.

"Having the Academy available as an additional service is a well-thought-out offering from Gael as well as a welcome resource for Q-Pulse’, says Clare. "It’s very easy-to-use and offers a wide range of courses, from a basic introduction to Q-Pulse to how to use the report designer tools provided within Q-Pulse.

"With the Academy I was able to set up personal training plans for each individual and to monitor their progress. To begin with, some staff were quite daunted by its scope and potential, but as soon as they started using it, I could see them becoming more and more confident.

"The Academy gives staff on-demand access to what they need to make the most of Q-Pulse, which has helped people less confident with new software to learn a great deal. Having a quiz at the end of each course lets people actually see their results, which makes it very visible that they are learning and progressing and has accelerated the adoption of Q-Pulse throughout the company.

"I look forward to developing Q-Pulse within Doncasters Bramah and seeing what the future brings."

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