Q-Pulse, developed by Gael Ltd, is an SMS solution which allows Airport Operators to control safety processes, audits and actions centrally. Throughout the world, airports from Abu Dhabi to Sydney are using Q-Pulse to effectively manage their SMS to ICAO Annex 14 standards.
Regardless of their size, traffic volume or geographical location, Airport Operators need to implement a Safety Management System (SMS) in line with ICAO’s Standards and Recommended Practices, Annex 14.
Operators are overwhelmed and resources stretched by the regulatory demands of SMS. The situation is compounded by the administration of disconnected tools and fragmented systems.
ICAO recognises the stress that the management of an SMS can create and recommends users deploy a system that has “...a range of capabilities and outputs to manage their safety data." In general, users require:
- a system with the capability of transforming large amounts of safety data into useful information that supports decision-making;
- a system that will reduce workload for managers and safety personnel;
- an automated system that is customisable to their own culture; and
- a system that can operate at relatively low cost.
We currently provide Q-Pulse to airports globally to streamline existing processes. It benefits their organisations with greatly improved workload management that creates operational efficiencies and strengthens safety throughout. One customer tells us that: "Q-Pulse brought our management system together, meaning we could record the whole range of safety and quality audits, easily capture incidents and occurrence data, co-ordinate investigations and view the results in one solution. Data from all incidents, occurrences and audits could be aggregated and analysed to give a holistic view of our SMS. This enabled strategic business decisions to be made that helped increase safety and security levels, mitigated risk and which had a dramatic, positive effect on the bottom line.
"Our regulator demanded that we improved how our SMS was managed by implementing an electronic SMS, and through our investment in Q-Pulse, we have delivered."
Through implementing Q-Pulse – which can be customised to an Operators’ specific requirements - Airports can manage their entire SMS in one system. It removes the requirement for disparate systems and tools and provides users with access to relevant and up-to-date information related to the SMS.
To find out how more than 300 aviation organisations - like Abu Dhabi Airport and Sydney Airport - use Q-Pulse to effectively manage their ICAO SMS requirements, contact us today!