We chose Q-Pulse as we felt it would help us in meeting our regulatory compliance requirements, but also enable us to focus on more value added activities.
Adrian Kirk
Quality Manager
Reading Scientific Services Limited (RSSL) is an independent global leader providing scientific analysis, consultancy, product development and training to the food, drink, pharmaceutical and healthcare industries.
RSSL required an efficient compliance management solution to replace their previous paper-based system for managing their Document, CAPA and Audit processes in line with key industry regulations and standards laid down by MHRA, FDA and ISO17025.
Q-Pulse, the compliance management solution developed by Gael Ltd, was chosen to help RSSL successfully meet their compliance requirements.
Adrian Kirk, Quality Manager, stated: “As an ISO 17025 accredited and GMP compliant laboratory, RSSL acknowledged that it was time to move the quality systems to the next level and Q-Pulse was our chosen provider.
“The company had outgrown its previous paper-based system and wanted to centralise document control and reduce administration. Our document review and updates were cumbersome and would have eventually affected our accreditation status as we would have found it difficult to deal with the sheer amount of documentation – we already have nearly 1000 documents in Q-Pulse.
“We chose Q-Pulse as we felt it would not only help us in meeting our regulatory compliance requirements, primarily GMP and ISO 17025, but would also enable us to free up staff time allowing us to focus on more value added activities.
“Our motto is “Customer Driven, Science Led, Results Focused” and I really expect to see a number of benefits from our Q-Pulse implementation to enhance this motto. Q-Pulse enables us to have an overall greater control of our compliance activities as well as efficiency gains. Additionally our twelve month subscription to Gael Academy, the online learning suite, will provide us with access to training and refresher courses 24/7, meaning we can easily train or refresh employee knowledge of the system whenever we want and at a time that suits them.
“Clients choose to work with us for our scientific excellence, quality, customer service, professionalism and solutions we provide and Q-Pulse will enforce all of these qualities.”
For further information please contact:
Michele Agnew
Marketing Director
Gael Ltd
+44 (0) 1355 593400
michelea@gaelquality.com