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Finland’s national airline is to integrate their management of Quality, Risk and Safety with a compliance management solution from a Scottish software developer. From 2009, the International Civil Aviation Organisation (ICAO) is requiring member states to make the implementation of safety management systems (SMS) mandatory for operators. In managing their compliance with ICAO SMS requirements, Finnair have selected Q-Pulse, from Gael Ltd. With its headquarters in Vantaa, Finnair is Finland's largest airline and the flag carrier, transporting passengers between Europe and Asia, via its main hub at Helsinki-Vantaa Airport. With 14 destinations within Finland, Finnair flies one of the world’s densest domestic route networks in relation to population. In 2008, the airline transported more than 8 million passengers on its domestic, European and intercontinental route networks, with 55 international destinations including Seoul, Delhi, Beijing, Tokyo and Bangkok, as well as all major European cities. ‘We were looking for an optimal solution that would allow us to integrate auditing, reporting and Safety Management systems with a system that also supports Enterprise Risk Management (ERM),’ explains Finnair’s V.P. Corporate Safety and Operational Risk Management Juha Gröhn. ‘Q-Pulse is a system which will meet the full range of requirements that we had identified. Q-Pulse offers us a flexible, comprehensive system that will enable us to automate processes, to integrate SMS with ERM, and to monitor operational safety and quality in a most efficient way. ‘Gael’s future vision on SMS is very much in line with what we envision at Finnair,’ concludes Juha. ‘Q-Pulse will be a great addition to the suite of tools that we have currently implemented to ensure that the highest levels of Safety, Quality and airworthiness can be reached.’ For further information please contact:
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