ISO 9001 - Case Studies

Capita Symonds
An expanding customer base combined with increased regulation and compliance requirements meant that staying focussed was becoming more challenging and time consuming for Capita Symonds. Using MindGenius business mapping software, which is now part of the Q-Pulse solution. They improved their personal effectiveness and helped lay the foundations for even better end results to projects.

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CTS Interconnect Systems
As market-leading designers and manufacturers of communications and automotive components, CTS required secure storage and retrieval for documentation and records in order to satisfy several QMS, safety testing and product approval requirements, as well as customer assessments.

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Cylon Controls
As Europe’s biggest manufacturer of building management systems, Cylon Controls required an integrated quality management solution to enhance the effectiveness of document control as well as the efficiency of non-conformance tracking and control.

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Logistics Insight Corporation
LINC design and manage both dedicated and integrated distribution systems. Shifting standards in the automotive industry accelerated LINC's efforts to achieve ISO 9001:2000 registration. LINC wished to achieve complete control over their QMS and improve communication throughout their facilities.

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The Student Loans Company
With a paper-based quality management system (QMS) that required over 15 hours per week to be spent on document control functions, the Student Loans Company required to replace their system with an efficient electronic QMS. The SLC implemented Q-Pulse as an integrated eQMS that would facilitate compliance with ISO 9001:2000.