ISO 9001 Quality Management System

ISO 9001 is a standard that an organisation needs to fulfil if the quality of its product(s) and/or service(s) is to meet their customer’s expectations. These procedures can be applied to any business within any sector to form a quality management system (QMS).

However, implementing and managing ISO 9001 brings its own challenges, such as:

• I’m constantly chasing paper and urging people to take action;

• I have silos of information;

• I don’t have traceability and visibility of documentation;

• I have difficulty locating potential non-conformances and eliminating causes;

• My company has difficulty keeping up with changes to documents and;

• My system does not let me stand up to unannounced audits.

These are common pains from businesses who have a QMS managed by manual and home-spun systems.

ISO requires that organisations keep and maintain records of all processes for auditing purposes. However, an effective QMS goes a step further, providing a solution which allows for proactive critical analysis of data that can have an impact on the bottom line. It allows you to not only demonstrate compliance to ISO 9001, but also manage and improve commercial performance at the same time.

Q-Pulse, from Gael Ltd, is a solution that helps get value by seeking to optimise performance, resources and productivity whilst delivering compliance with ISO 9001, among other ISO and industry standards. It has been specifically engineered to meet the needs of Quality professionals who seek a comprehensive, flexible and integrated software solution for managing compliance.The system provides organisation-wide access which allows individuals to refer, respond and react to information raised within the QMS, encouraging engagement and ownership across the organisation.

A clear benefit of Q-Pulse is the reduction in bureaucracy that a centrally managed system affords. The time and resources saved in the administration of your QMS can be redirected to provide improvement opportunities elsewhere in the organisation.

From multi-national, multi-site organisations to local workshops, users such as Graham Scott, Facilities Manager at L.S. Starrett Company – have found Q-Pulse easy to use and valuable in improving staff engagement with their quality management system. Graham said:

Please call or email us for more information on how Q-Pulse can help your organisation optimise performance, resources and productivity.