Company Overview

About Gael

 

Gael Quality is a trading division of Gael Ltd. Since its inception, the philosophy of Gael has always been to offer software solutions to facilitate both personal and organisational improvement.

As UK market leader in the design, development and delivery of compliance management solutions, Gael has helped companies across multiple industries transform necessary compliance activities from a costly overhead into a business benefit with competitive and commercial advantage.

Compliance and our Solutions

Compliance and our Solutions

It is commonly the case that organisations treat compliance as an expensive "tick the box" function and perform the minimum requirements of compliance.

Our Q-Pulse solution allows organisations to not only demonstrate compliance but reduce regulatory risk, manage and improve financial performance. Q-Pulse takes compliance to the next level by helping organisations identify and implement opportunities to improve and continually advance.

Our Customers

Our Customers

By offering pioneering compliance solutions, outstanding technical support and customer service Gael has established an exceptional user base. Q-Pulse users represent organisations of all sizes, across all industry sectors, worldwide.

Our People

Our People

Gael’s advantage is our people: they drive our success. Gael is committed to developing its employees, and by investing heavily in their training and development we are investing in the future of our business.

This ensures our people are not only equipped with the appropriate knowledge and skills to excel but are also presented with new challenges and personal recognition to ensure employee satisfaction and retention.

Excellence in Customer Service

Excellence

Exceeding customer expectations is at the heart of our philosophy and in order to achieve this we continuously seek customer feedback as the key input into our product development plans.

Customer service is our forte and proven in the proportion of repeat business we secure and the fact that 92% of our users continue to sign-up to ongoing maintenance contracts.

Furthermore Gael also provides customers with a complimentary account management service. The dedicated account manager will offer support, guidance and customer service to ensure that customer expectations and needs are met and the highest quality of service is delivered.

 

COMPANY

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