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14
Feb
2014
description

Do you have someone close to you on Valentines Day, or are you lonely (again) this year? Spare a moment for this Non-Conformance, and see how its feelings go from that of loneliness and despair to love, happiness and business benefit. Remember, Non-Conformances have feelings too...

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23
Dec
2013
description

This is the final part of the Gael festive themed Quality blog, focusing on the age old Dickensian-tale of 'A Christmas Carol'. Frank, our Quality Manager, has now been visited by three Ghosts and has the last, and scariest, Ghost of Quality Yet to Come lined up for a visit. See whether Frank will change his manual ways and begin to embody the true spirit of Quality...

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05
Dec
2013
description

“ISO 13485 is based on eight quality management principles - customer focus, leadership, involvement of people, process approach, system-approach to management, continual improvement, fact-based decision-making, and supplier relationships. Yet, ironically, some of these principles can be barriers to achieving compliance within an organisation. 

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21
Nov
2013
description

At next year’s CQI Leadership Conference, Mike Forde, former Director of Football Operations at Chelsea FC, plans on discussing effective asset management in football by drawing parallels between the requirements of elite sport and that of any organisation. With 75% of wages being spent on less than 10% of the workforce, he explains the importance of analysis and adapting performance accordingly.

So, can effective asset management help a team win the Premiership?

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04
Oct
2013
description

Problems with IT systems are always fraught and traumatic for the IT people involved – but never more so than when they affect other people directly. And, obviously, this is an increasing trend as we all become more and more dependent on our systems.

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