Professional Services

Gael provides a range of Professional Services to help organisations manage their compliance needs effectively and efficiently.

These include:

• Strategic Reviews to build on knowledge learned during the sales process, agree objectives, formalise the team and plan implementation.
• Configuration to reflect the terminology, department structure, people, processes, security levels, workflows and escalation parameters relevant to your organisation.
• Migration of data from existing databases, applications or systems into Q-Pulse.
• Integration with other systems within the organisation to eliminate duplication of data and effort.
• Training to get the initial team capable of on-going administration of Q-Pulse and capable of using and training others how to use the system effectively.
• Roll-Out to raise awareness of the system, its objectives, how it’s going to be implemented, how it impacts and benefits departments & individuals, timescales for end user training and going live.
• Customer Support and HelpDesk access during the lifetime of the project.
• Account Management to ensure customers continue to get value from their investment in Gael’s products and services and, on an on-going basis, introduce them to best practice and capability beyond initial product scope.

To find out how our Professional Services can help your organisation get the best from our products contact Gael on +44 (0) 1355 593400 or email info@gaelquality.com.